Master ESO 2017

Terms and Conditions


  • Cancellations requested on or before 30 days prior to the first day of the event are refundable, less a 20 percent cancellation fee.
  • Cancellations are non-refundable within 30 days of the event, but are still transferable/modifiable.
  • To request a cancellation please email with your confirmation number
  • Refund requests made 30 days post event will not be honored.
  • KWRI reserves the right to cancel any registration for any reason deemed outside of KW Culture


  • You may transfer your 2017 ESO registration to another 2017 ESO course that isn't sold out. To request a transfer, please email with your confirmation number and which course you would like to switch to.
  • If you have purchased multiple ESO Courses at once under one name, individual classes cannot be transferred to another person. We cannot split up a registration. Ticket transfers to another person are all or nothing in our system. 

Sold Out Events & Waiting Lists

  • KWRI does not offer waiting lists for any of its events.

  • In the case of a sold out event, all persons who have not picked up their name badges 30 minutes after the beginning of the event will be assumed to be a “no-show”. At this time, a “no-show” is no longer guaranteed a spot in the course and KWRI reserves the right to resell these tickets at the event owner’s discretion. 


  • “No-shows” will not receive a refund for the event and will be unregistered.
  • Failure to pick up your name badge will result in a “no-show.”
  • Failure to attend the class will result in a “no-show.”

Hotel Reservations 
(Only relevant to Austin, TX KWRI Learning Center Courses)

  • KWRI does not hold any information on attendee hotel rooms. The associate is responsible for managing hotel reservation(s). For all hotel cancellations and changes please contact the Austin Omni Downtown directly at 800-843-6664.
  • KWRI reserves a limited number of discoutned rooms for our attendees for all Learning Center Events. Once these rooms are sold out, or once it is past the reservation cutoff deadline, you will have to reach out to the Austin Omni Downtown directly to see if they have any other rooms available.
  • Event speakers and session schedules are subject to change.
  • Terms and Conditions are subject to change at any time

I understand that my credit card will be charged the fees outlined above. By completing this registration, I agree to the applicable, event-specific Cancellation Policy outlined at the beginning of the registration process. 

I hereby grant Keller Williams Realty, Inc. and its affiliates (“KWRI”) permission to take and use any and all film, digital video disks, video tapes, and/or audio recordings (including, without limitation, all negatives, transparencies, slides, prints, frames, excerpts, sound recordings, and footage) taken of me (including, without limitation, my image, likeness, and the sound of my voice) (collectively the “Content”) during or in connection with this event. I understand that the Content may be edited, copied, exhibited, published, and/or distributed and waive the right to inspect or approve the finished product wherein the Content appears. Additionally, I waive any right to royalties or other compensation arising from or related to the use of the Content. I also understand that the Content may be used in diverse settings within an unrestricted geographic area and that the Content may be displayed with or without accompanying text correctly identifying me. I hereby release and waive any claims whatsoever in connection with the Content, including, without limitation, any claim of rights of privacy, publicity, copyright infringement, defamation, so-called "moral rights," or credit in connection with such Content. I also release and waive any right I may have to inspect or approve the Content or any use thereof. KWRI shall also have the right, but not the obligation, to use and authorize the use of my name, likeness, or biography, or any fictitious name it may choose, in connection with the Content.

Distribution of flyers, pamphlets, notices, and/or brochures in any session of this event without the prior written consent of KWRI is prohibited. ALL SUCH ITEMS WILL BE REMOVED AND DISPOSED OF IMMEDIATELY. Inquiries regarding marketing opportunities should be directed to

With the exception of pre-approved, non-profit/charitable auctions aligned with KW Culture, KWRI does not condone the practice of reselling KW Event tickets above face value. In in the event of a sell out the last available purchasing price prevails. If we discover that your ticket has been sold above the purchase plus transfer fee, you will be asked not to return to said event in the future