Family Reunion 2018

Mastery Clients: please direct all inquiries to and they will be happy to assist you!

Terms and Conditions


  • Cancellations made on or before January 16, 2018 at 5:00PM CST are refundable, less a 20 percent cancellation fee. This cancellation fee is also applicable for any Reserved Seats, VIP Passes, and/or Social Passes.
  • Cancellations made on or after January 16, 2018, 5:01PM CST are non-refundable, but are still transferable to another individual that you find to attend the original event (in this case, Family Reunion 2018).
  • No-shows will not receive a refund for the event.
  • Keller Williams Realty, Inc. (“KWRI”) reserves the right to cancel any registration, at any time, without a refund in the event that KWRI discovers information which raises concerns that the attendee or the attendee’s actions may not be acceptable to KWRI or in keeping with KWRI’s public image, values, and culture.


  • Registrations are non-transferable to future offerings of this or any other event.
  • Only entire event tickets can be transferred, regardless of whether the event has individual sessions or occurs over multiple days. This includes any applicable Reserved Seats, VIP Passes, and/or Social Pases.
  • All financial transactions regarding registration transfers/modification are the responsibility of the attendee. KWRI assumes no responsibility for any transfer payments.
  • All ticket transferees are subject to these Terms and Conditions. 

Hotel Reservations

  • The attendee is responsible for managing hotel reservation(s). For all hotel cancellations and changes please email our housing bureau at Please note we ( do not have access to hotel reservations and are unfortunately unable to assist you.
  • Please note the discounted room rate is not guaranteed and depends on availability. Book your hotel early for the best opportunity to receive a discounted room rate!


  • Event content, speakers, dates, venues, and session schedules are subject to change.
  • These Terms and Conditions are subject to change, without notice, from time to time in KWRI’s sole discretion.

Payment Information Confidentiality

  • For your privacy, KWRI policies do not allow confidential payment card information to be received or sent via email or other electronic means.  This includes payment card numbers, cardholder name, cardholder expiration dates, or CVVs (security codes).
  • All payments are required to be completed via a secured payment site, entered directly by the cardholder, or given verbally to event registration staff at time of registration.

Release and Waiver

By your acceptance of these Terms and Conditions, you agree to the following Release and Waiver:

I hereby certify that I give this release for myself, my heirs, successors, and representatives. I agree to release KWRI and its affiliates, owners, officers, employees, agents, contractors, and representatives from any liability, loss, damage, claims, lawsuits, and/or causes of action including but not limited to those related to bodily injury, death, property damage, photographs/film/audio recordings taken of me, and/or any personal data that I share with KWRI and the use, security, or protection thereof, arising out of any aspect of my attendance or participation in the event for which I am registering (the “Event”). I understand that in the course of my attendance and participation at the Event, film, photographs, and/or audio tapes may be taken of me and/or my personal property. I acknowledge and agree that such film, photographs, and/or audio tapes may be used in any medium, individually or in conjunction with other media, by KWRI and/or its affiliates, agents, or designees for advertising and promotional purposes, throughout the world and in perpetuity, without compensation to me.